Your Apex Rental Pro export downloads a ZIP file with the main business records and a set of generated PDFs. It is meant for backups, migration, and record keeping.
What Gets Exported
When you run an export, the ZIP can include:
Raw Data JSON
users.json— user accounts, with password hashes and 2FA secrets left outevents.jsonitems.jsontime_entries.jsonquotes.jsoncontracts.jsonlayouts.jsonpayments.jsoncustomer_reviews.jsoncustomer_profile_reviews.jsonevent_assignments.jsonpos_*.json— POS records and related tablesuser_audit_log.json
PDF Documents
quotes/quote-<id>.pdfcontracts/contract-<id>.pdflayouts/layout-<id>.pdf
Error Log, if needed
errors/export-errors.txt
If one item fails to export, Apex keeps going and writes the problem to the error log instead of cancelling the whole ZIP.
Running an Export
- Open Settings > Data Export.
- Click Export All Data.
- Wait for the ZIP to download.
Exports are available to admins only.
Using the Exported Files
The JSON files are plain JSON arrays, so you can open them directly or convert them into another format if needed.
The PDFs are fully rendered copies of the documents your team would normally download inside Apex.
Gotchas
- This is not an every-table dump. The current export focuses on the main records and generated documents. It does not include saved customer profiles or website lead/request tables.
- Passwords stay protected. User passwords and 2FA secrets are omitted from the users export.
- Layout exports can still fail individually. If one layout PDF cannot be rendered, the rest of the ZIP still downloads.
- Large exports take time. Leave the browser tab open until the download starts.